A man recently reported buying a hardware wallet off of eBay and had all of his coins stolen when someone intercepted the device and copied down the 24 word security phrase prior to final delivery. Once the buyer loaded his coins, the hacker used the 24 word security phrase to recreate the device and send the coins to himself (i.e. steal them).
2.Order from a fulfillment provider on Amazon, but reset your 24 word security phrase when you receive it. This is a no brainer — it’s like getting a combination lock and not changing the default combination!
Important Note: if you have already purchased this device and loaded it with coins, send your coins back to an exchange or software wallet prior to resetting your device and changing your security phrase.
If you have not yet set up your TREZOR, read our tutorial:
To reset your 24 word security phrase:
Once you have set up your device, navigate to the “Advanced” tab of your Wallet and scroll down to the “Wipe Device” option:
You will be asked to confirm on the device by clicking the right button: